Bruce Togazzini wrote of how bad usability made Scott Adams delete 500 moderated comments from his blog. This is stuff tought at “Usability 101″ which you old usability pharts should know already. And for you who’re not, see how a lack of planning can create a lot of havoc in what said usability pharts like to label Conceptual Models.

Footnote: i am but a young usability phart, but i’m growing pharter by the semester