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Nyt suututtaa. Ottaa pannuun. Ituttaa. Tulin juuri takaisin asentajakurssini näyttökokeesta missä koko homma meni puihin vain koska joku kokeen laatijoista oli keksinyt pienen koukun tehtävään.

Itse tehtävänanto oli ihan mielekäs. Otetaan verkkoavaruus joka pilkotaan pariksi aliverkoksi ja nämä erillisiksi VLANeiksi. Molemmissa VLANissa kolme työasemaa, toisessa myös palvelin. VLANit konfiguroidaan kytkimeen. Toiseen VLANiin tulee siis Windows-palvelin joka toimii kyseisen verkon DNS- sekä DHCP-palvelimena ja reitittimenä. VLANista jossa palvelin pitää olla pääsy Internettiin, toisesta VLANista ei. ja VLANien sisäinen liikenne sallitaan ja niiden välinen liikennöinti on kielletty.

Melkein realistinen tehtävä, ainoastaan VLANien välinen liikennöinti oli hieman oudoksuttava. Sekä tietenkin se että Oikeassa Elämässä Windows-palvelin ei välttämättä ole se paras valinta reitittimeksi mutta ei anneta sen asian häiritä. Tehtävään oli annettu kaksi tietokonetta, toinen palvelimeksi ja toinen työasemaksi, yksi hallittava HP 2626-kytkin sekä yksi pikkukytkin “josta tulee Internettiä”.

Joten eikun töihin.

Jotta Windows saadaan taivutettua reitittimeksi, se tarvitsee kaksi verkkorajapintaa, yleensä verkko-korttia. Tässäkin koneessa oli kaksi verkkokorttia, yksi emolevyllä ja toinen lisäkortilla. Ongelma oli vain se että vain toinen korteista näkyi Windowsissa, eikä ollut edes ihan selvää mikä niistä kahdesta kortista näkyi ja mikä oli piilossa. Molempien korttien linkki- ja vilkkuvalot kuitenkin tuikki iloisesti kun ne kytkimeen laittoi. Eikä näkynyt Device managerissa, vaikka olisi pyytänyt refreshiä. Eikä sitten näkynyt Linuxissa (kokeilin kahta). Eikä millään Wizardinraakileella. Eikä löytynyt mitään ajureita. Eikä ohjeita. Eikä mitään. Apuakaan ei saanut muuta kuin että “99% varmuudella kone ei ole rikki”.

No, inspiraatiota odottaessa kytkintä konffaamaan. Minulla oli mukana ylimääräinen Linux-läppäri joten sillä pääsin hieman monitoroimaan jahka yhteydet toimi. Vähän liiankin hyvin taisivat toimia sillä Linuxilla pääsin juttelemaan VLANista toiseen siinä missä Windowsilla en edes VLANin sisällä. No, sekin oli väliaikaista.

Mutta se kirotun verkkokortti. BIOSista olisin katsonut mutta kun se oli säädetty niin että POST-screeni välähti vain ohi sekunnin murto-osassa eikä sinä aikana ehtinyt nähdä mikä namiska olisi sen BIOS-säädön aktivoinut. Buutattuani koneen seitsemännen kerran peräkkäin nyrkkini taisi osua oikein koska BIOS-käyttöliittymä aukeni.

Ei silleen että siellä olisi ollut mitään apua.

Huokasin syvään ja ajattelin että vika on kuitenkin minussa (klassinen huonon kälin vaikutus muuten).

Koska en kerta kaikkiaan saanut toista NICciä käynnistymään rupesin keksimään muita viritelmiä. Kytkin reitittimeksi. Onnistuu, ainakin jotenkin. Mutta ei se liikennöinti oikein ottanut tuulta. Vähän köhi vain. Entä jos sen onnettoman toimivan verkko-kortin saisin VLANitettua kahteen verkkoon? Ei Windowsissa. Linuxissa onnistui kyllä mutta siihen loppui sitten paukut kun olisi pitänyt konffata nimi- ja osoitepalveut sekä VLANien välinen reititys komentoriviltä. Ja sitten terminoida se trunkattu verkkopiuha kytkimeen, mieluiten käyttämättä VLAN-numeroa yksi jolla se verkko sitten jutteli “Internetin” kanssa. En minäkään niin guru ole, vaikka seuraavaan tenttiin pitää vissiin olla.

Siinä samassa tuli sitten tuhottua tehtävänannon mukaiset konffikset muiden epätoivoisten säätöjen mukaan. Ja silleen.

Neljän tunnin itseruoskimisen jälkeen, koe loppui. Kysyin valvojalta että mikä tässä nyt oli. Hän kertoi että toinen NICci (todellakin) oli disabloitu BIOSista ja että se säätö on todella syvällä.

Todella syvältä, sanon minä.

Tässä olen opiskellut Windowsin ja werkkojen säätöä 9 kk. Viettänyt pari huonosti nukuttua yötä, ja heittänyt suuren osan tämän päivän laskutettavasta työajasta lähinnä hermoiluun. Keskittynyt kurssin sisällön oppimiseen, ja sitten lyödään naamaan tällä tavalla. Tuntuu loukkaavalta.

Höh.

Ja ylihuomenna pitäisi olla kurssin päätöstilaisuus. Ei oikein huvita.

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I read a response to a Phorbes analysis on What’s wrong with Nokia by C-M Dumell and another one here. Basically Forbes have a crappy text saying that Nokia doesn’t Innovate which Apple does and then goes to shoot themselves in the foot (repeatedly) by saying stupid things they got wrong.

Or so i think. I didn’t read the article (that never stopped me from opening my mouth anyway). But it got me to write this, which i’ve been thinking about for a long time. And it boils down to what i’ve been thinking about Nokia and yet never whould have believed to actually be true, which is the following statement from Tomi Ahonen:

Innovation has nothing to do with usability.

Grakk.

This, pretty much encompasses half of the problem. It is horribly narrow-sighted.

The other half of the problem is manifested in statements from Colin Gillis from Brigantine Advisors in New York, like

They’re [Nokia are] going to need the types of devices that people can use to download applications and the kind of devices that people can be interactive with, the types of devices we’re seeing out of Apple.

I find it bemusing to listen to podcasts and reviews about what smart phone computing should be in the future when all these features have existed for i don’t know how long on handsets i’ve been using for ages. Like the noveau ability to add applications to your phone. Yee-haw. I had this with the “Fisher-price” 3650 (and yes, it was blue). It’s practically been a requirement for me since. And that applications should be easily accessible through application stores and installable over the air. We had the old-skool Nokia OVI long before Apple got their App store. Sure, Apple got the touch screen first, but Nokia got GPS, VoIP, WLAN, 3G, MMS, multitasking, PC synchronization, Exchange synchronization, cut-and-paste, a media player, “tethering” so i can use it to connect to the Internet, and user-replaceable batteries before Apple (and a few other gadgets like a flashlight, a golf stroke analysator and a bike computer, just to show off).

What Nokia doesn’t have is proper usability, sexiness and bling. The S60 UI on my phone is ugly, clunky, bulky, boxy, and just plain out of fashion. No, i change that. It never was in fashion, or if it truly was, i don’t remember when it was. Perhaps in 2003 when i got that 3650 phone.

Nokia smart phones seem like command line UNIX. You can do anything with two character commands, a heap of obscure switches and a set of pipes… if you can. iPhones on the other hand go well in cocktail lounges with long drinks, soft jazz and indirect, blue light. There’s very little jazz and overpriced mojito in an E90 Communicator. Also, Nokia has more phone models on market that i can comfortably fathom and Apple has, uh, two. Truly, i think this goes in Apple’s advantage. It makes communication so much easier if you can focus on just one thing. Which is the other thing Nokia must have got wrong.

How can it be that Nokia has had all these features out forever and ever amen but when Apple (finally) releases a product with these features, the assembled congregation applaudes the Church of Jobs with standing ovations? Because of the delivery. Apple has an uncanny ability to present their stuff so that everybody listens and think that what they hear is cool. Because it is. Nokia would really benefit from a Steve Jobs or a Barack Obama who can take the stage and make the people go “ooooh, that’s niiiiiiiice”. Nokias press events are pale stuttering men delivering epic epistles of boredom in tankero englis. Listen to Nokia’s The way we live next podcasts, you’ll see what i mean. I too subscribe to that podcast, but it’s not because of the presentation. It’s despite it (oh that’s right, Nokia also got podcast deliveries over the air to the device before Apple). The lack in presentation horribly overshadows the usefulness of the content. There’s this small company run by some friends of mine. They are excellent programmers. They have some excellent products. They are really nice guys. They just don’t know how to sell it. In the mega league, that’s Nokia when compared to Apple.

Nokia phones look and feel like they are innovated by a happy cadre of engineers. A happy cadre of engineers can take you to the moon and back, but they sure aren’t sexy. At the same time, i would not trade in my E90 for an iPhone. Not with their respective current feature sets. But i would appreciate my Communicator with iPhone’s looks, schwing and usabililty.

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Utan GMail i 24 timmar försmäkta vi på denna ö.

Ja phan. Jag har blivit låst ur gmail pga suspekt beteende. Antagligen är det tillägget GTDinbox som betedde sej illa. Åtminstone kom det ett felmeddelande från GTDinbox just lite före farbror gmail sade att nu får nog jag ta en dygns jäähy.

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I just keep babbling about Tibet like i knew anything about the place or the situation. But you know what, that’s how i cope with the situation. Babbling and speculating.

I just watched this video on YouTube and in a way i understand the two points Dalai lama has tried to make a bit better. To give you a pretext, the video is (apparently) made by a Chinese person with a bunch of attitude and — admittedly — some good points (plus a bucketfull of less good ones, which i shall discuss shortly).

Here are a few of the points the video is making. Tibet has been “a part of China” for a thousand years or so. China spends much money on developing the country… sorry, the region. The protests are violent. And basically, let the country without sin cast the first stone. Oh that, and that we should all f**k off with our claims for Tibetan independence. The video also claims that Dalai lama is funded by the CIA. This may or may not be true — the US certainly wouldn’t want a country to be stronger than itself — but it all sounds a little too much like a conspiracy theory to me. Especially when the video also claims that Dalai lama basically had a terror regime, enslaving his people. Sorry, i don’t buy it.

Lately, the Dalai lama has basically said two things. One: make Tibet an autonomous region of China. And two: stop the violence (if you agree, sign here). While i fully support the second demand, i never understood the first. But that is just because his holiness is from Tibet and i am not. Also, he’s a hoopy frood with a quirky smile, has a plaque you can’t get on eBay, understands a bit about harmony (after all, that’s what Buddhism’s all about, innit?) and he has a cool robe.

There are 56 ethnic groups in China, all living under one (red) flag. Strength through diversity. I’m all for that. In Finland, as in USA, Canada, Indonesia, Australia and a bunch of other countries, there are (ab)original ethnic groups that we really don’t treat as well as we should. In all these countries, as well as in China, the question really is whether the “mother country” allows these groups of people to live the way they desire. So the aim is not to have 56 ethnicities live in diversity under one red flag, it’s more like having 56 ethnicities living under one red flag and shutting the hell up about their differences. I like to think we’re doing a decent though not a perfect job here, but that people are protesting for and in Tibet because China isn’t very allowing for the Tibetan way of life. Chairman Mao didn’t think too highly of religion (“Religion is poison”), but then again, Buddhism isn’t really a religion, it’s more a philosophy. The only way i understand that Buddhism can be taken as a threat to the Regime is that a follower of Buddhism probably won’t spend as much of their energy following the Regime. Think different… not.

Mind you, i don’t think that Britain is doing the right thing in Northern Ireland, or that the regimes in the US, Canada or Australia give enough freedom to their (ab)original populations (or that Israel is being particularly kind with the Palestinians, or that the Russians are very nice with the Chechenians… the list goes on), but as i said, i’m an easily agitated guy who’s had a strange fascination for Tibet for the last twenty years or so. That still doesn’t mean that i approve of what China is doing with Tibet right now, and have for the last 49 years… or judging from the video 49 and a thousand (or rather, between 750–821 AD; from the mid 1200’s to the late 1700’s Tibet was mostly under Mongolian rule — as was China — after which the Europeans came and made a big bloody mess until the early 1900’s. When the Brits left, the Chinese returned and stayed until the 1st world war. They returned in 1951, claiming that they never really left).

China is pouring money into developing Tibet. But are they developing Tibet into what the Tibetans like? One reason to build roads is so that the armed forces of the mother country can move about quickly. That’s what the Romans did when they invaded left and right in their time. That’s what the Indonesians did in Timor-Leste. Develop infrastructure to support the central administration. So when the old invaders wave their banners and say “well at least we brought you roads”, just go “yeah, so you could control us better”.

China isn’t only building roads for the thankless Tibetans. They are also building railways and a brand spanking International airport (with escalators and elevators from Finnish maker Kone — which just might be why the Finnish government isn’t any more vocal about this issue than with any other geopolitical situation which is fundamentally wrong). China is building infrastructure and housing. And why? Why build all this into an arid piece of desert badland? Well of course to bring in more Chinese. More non-Tibetan Chinese, i may add, effectively making the native Tibetan folks a minority and then it’s just a question of accepted democracy to vote the place into being anything the central administration wants.

But back to the question about history. The video argues that since Tibet “always” has been a part of China (ie. has always been invaded), that is how it should remain. I don’t think i can subscribe to that. Just because something “always” has been wrong doesn’t mean it should keep being so.

This is where i started to understand another bit. The slogan on the street goes “Free Tibet!”. The Dalai lama goes “Autonomy to Tibet”. No-where does it say “Independence to Tibet”, except maybe in a statement of rebuttal in the video. Is Dalai lama scared? Is he a sneaky politician not wanting to be labelled a stark raving idealist? I think not. I think DL is enlightened. But it took me a while to see.

You know what? Finland is in a way “an autonomous republic in the European Union”. And you know what? Most of us kind of like it like that. We’re allowed to live pretty much like we want, as long as there are common ground rules that don’t fundamentally trample the values we see important. So what i understand Dalai lama is talking about is a peaceful coexistence among China and Tibet. This suddenly makes a lot more sense than before to me. In a Free Tibet, the Tibetans are allowed to conduct their tibetainly lives, learn the teachings of Buddha, wear funky robes and seek enlightenment how they like. Doesn’t sound all unreasonable to me (at this point i must add that the above is written with a considerable scoop of irony — i do understand that not all Tibetans are monks and that there probably are a bunch of Tibetans who wouldn’t give a flying cack about Buddhism, who are not imported to the region specifically not to care — before i get hatemailed for showing the gross disrespect that may be interpreted from this write-up. So loosen up. That’s what DL would).

The Dalai lama also said “stop the violence”. No-where did he say that this is demanded exclusively from the Chinese. He demanded the people to stop beating the shit out of each other (okay, he didn’t put it in those exact words, but as i said, DL is a man of peace, enlightenment and a bunch of other good things and i’m just an easily wound-up blue eyed guy from the other part of the world). He didn’t even say that the Chinese should pack their stuff and leave (as is indirectly hinted in the video). He demanded autonomy. And in my book, that means peaceful coexistence. At least now it does.

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China says that there is only one China. China are sending thousands of soldiers to Tibet. Do we really dare sending our athletics to a country which is in a civil war?

Just a thought.

(I probably should expand that i admire many aspects of China, the old Chinese culture, the grand Chinese nature, the beauty of the calligraphy… it’s just that the powers-that-be really draw a shadow over it all. It’s really hard to think of the good bits when there are these things that agitate me)

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Nearly 2/3 of a million signatures on the End the violence in Tibet rally. Not bad! If you aren’t among them but feel like you should be, add yourself!

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According to Pentagon, the five year invasion in Iraq has so far cost 600 thousand million US dollars (is US, this would be called 600 billion dollars). The war has been going on for five years, which translates to 1827 days. This means that the invasion has on average cost of US$ 328 407 255 per day. That’s three hundred twenty eight million dollars, every day.

There were 295,734,134 inhabitants in the US in the year 2005 (CIA factbook). That means the war cost US$1.11 per person per day, or a bit over US$400 a year.

The GDP of Iraq in 2006 was US$89.8 “billion” (aka thousand million, or G) according to the World Bank and US$100 billion according to the CIA factbook. The mean yearly cost of the invasion has been US$120 billion. The cost of the invasion has been 20–33.6% higher per year than the GDP of the country invaded, depending on the source cited.

There are 58 countries with a yearly GDP higher than the average cost of the US Iraq invasion, and 135 countries with a yearly GDP lower than that. There are eighteen small countries with a yearly GDP smaller than the daily cost of the invasion. Timor-Leste, which i’ve been writing about once every while, is just above the US$328M a day-fold with a yearly GDP at US$370 million.

The World’s Biggest Lottery Win Evah was US$390 million. For that, you could buy 28.5 hours of war. Or of peace, if anybody’s selling.

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The bad news: Today is the five year anniversary of the US invasion of Iraq. 85′000 dead, most of them locals. Shove that in your oil barrel.

The good news: China is taking Tibet seriously. The bad turn: It will probably be ugly.

I’ll write a longer post when i have the time. I just had to get that off my chest. Until then, sign here to say you too don’t approve of the violence in Tibet.

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Update: Sidubara. Precis som man publicerar den här, så kommer ens kollega (Hej Niklas!) och skickar mej en länk till en address. Alltså en såndärn man kan skriva under.

På YLE har man länge suckat över sparhyveln. De som bestämmer över sparåtgärderna får inte tillräckligt resultat av sina hyvlingar, och de som blir hyvlade får allt mindre resurser att göra sitt arbete med. Så på så sätt är både managementen och doonarna rörande eniga om att med hyvling kommer man ingen var.

Så nu kikar YLEs ledning i stället glupskt på yxan.

Inte för att något är bestämt ännu, men potentiella förlorare i kommande sparkampanj är digitaltevekanalen YLE Extra, Radio Peili samt Radio Extrem. Enligt nyhetskablingen “jobbar ca 60 personer på kanalerna”. En nämnd orsak för de dramatiska åtgärderna är de minskade TV-licensintäkterna.

Hurra, hurra. Se hur YLE skjuter sej i foten.

Fast jag inte är tillräckligt bekant med vare sej Extra eller Peili för dess mer djupgående analys kan jag åtminstone berätta att alla tre redaktioner är relativt små på en YLE-skala. Tre redaktioner som alltså har verksamhet med relativt litet artilleri. Nu har jag redan i knappt tio år (dvs. sen jag första gången hörde om sparåtgärder på Radio Extrem) tyckt att Extrems resurser varit i underkant, och ständigt tyckt illa om att de bantas på.

Vad nyhetskablingen praktiskt inte tar ställning till är att YLEradion åtminstone på Extrem brukat vara speciellt “fäst” vid freelance-folk, eftersom de bara behöver anlitas då Bolaget behöver material och kan lämnas för egen våg då man måste spara lite till. Frilansare har till exempel inte alls såndärna svåra saker som fasta arbetskontrakt. Så det att 60 personer jobbar kanalerna betyder inte att bara 60 personer jobbar för kanalerna. Men hej, under perioden 1997—2006 minskade YLEs fasta arbetskraft från ca 4400 pers till 3400 så vad ska vi marra om sextio pers? Småpotatis. YLEs “svenskspråkiga och övriga radiokanaler” tillägnas 1% av Finlands öron. Småpotatis.

Visst phan ska vi marra. Men vi kan också se på saken ur management-synvinkel. YLE får tre kanaler för ganska lite. Peili har jag inte medvetet lyssnat på alls, men Extra verkar fungera med en minimal “skeleton crew” och då de inte skickar musikrepriser från Live 8 har de den alldeles underbara brainsavern på. Det kan ju helt enkelt inte kräva så mycket, men pang för pengarna -värdet måste ju vara ganska bra. Extra började sin verksamhet för sisådär ett halvår sen och nu ska den sparas bort.

I en helt annan skala spelar Radio Extrem. Här är en etablerad kanal (som var bättre tio år sen, men det är bara för att jag hade program där då ;) som klarat av med konststycket att locka lyssnare på en bred åldershajdare och även från “andra sidan språkgränsen”. Extrem är en kanal som ger ett bra intryck av oss finlansvenskar till toleranta och intresserade finskspråkiga. Jag har genom åren hört både kommentarer från ett bra och omväxlande musikutbud till att här är en kanal som ambitiöst och ohämmat (åtminstone vad tävlingen gäller) sysslar med journalistik för en ungdomlig publik. Extrem är helt enkelt bra.

Men för att ta ett steg tillbaka till de så kallade orsakerna. Nu är jag ju ingen business-analytiker, så jag har lite svårt att förstå hur skattesponsade service’ar år efter år får åka på bantningskur efter bantningskur. Jag menar, vad är det som kostar mer idag än för fem, tio eller femtio år sedan? Visst, digitaliseringen, roten till allt onda. Ärligt talat förstår jag att TV:n ville uppdatera till digital teknik. Men antagligen flydde mopon ur handen i något skede och här sitter vi.

I Radio Helsinkis nyheter (som produceras av Helsingin Sanomat, men just detta hittade jag inte på HS’ sidor) nämndes som enda bidragande orsak till spar(k)åtgärderna att tevelicensintäkterna gått ner eftersom så många sagt upp sin TV-licens. Underförstått är alltså boven TV-digitaliseringen och digibox-bråket. Och av den orsaken vill man alltså utöver tevekanalen Extra yxa bort två radiokanaler? Hallå? Orsak och verkan? För nån månad sedan meddelade YLE att de köpt ensamrätt till att visa HBO:s teveserier i Finland. Jag har inte sett hur mycket affären kostade, men den är den största Bolaget gjort med en amerikansk part, så alldeles små summor kan det inte ha varit fråga om. År 2006 kostade Extrem 6.8 M€, Peili 1.2 M€. Extra är så ny att jag inte har siffror för kanalen men den tidigare yxade YLE24 gick lös på tio mille och Extra kan inte rimligtvis kosta mer än så. Men yxandet av Extrem, Extra och Peili lär alltså minska på YLEs utgifter med femton till tjugo miljoner bax. Vilket är lite mer än vad FST5 analogt kostade, men den kostar ju inte mer. Tackålov sade YLE nej till att delta i utgifterna för Musikhuset; hundra miljoner euro skulle enligt samma logik betytt att Hemliga Kanalen (FST5), Teema och TV2 fått läggas i formalin.

Hemligheten bakom HBO-finansieringen är antagligen den att det kostar mer att göra själv än att köpa in externt för YLE (därav bruket av frilansare, kantänkas?) och att HBO-affären de facto är en väl dold sparåtgärd som dessutom knycker tittare från de kommersiella kanalerna. Det senare av dessa är åtminstone inte i strid med att en av YLEs mål är att visa inhemskt, ha ett brett utbud och framför allt tjäna publiken. Där fick jag nästan in den magiska ordkombinationen Public Service.

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Update: Picture added, and the paragraph of text next to it.

We’ve moved. And since we’ve moved to the darker regions of Espoo, it’s goodbye to my Welho cable modem connection and roll in with some competing technology. Where we now live, that’s ADSL (which like its predecessor ISDN, also sounds like a sneeze).

After some research, i went for Nebula. They’ve a sensible TOR, allowing users to have servers and they givie out static IPs. Seemed like a company for people who know a bit about networking. And, since it still was towards-the-end-of-the-summer at the time, they threw in the eighty-is euro installation at no extra cost. Fine by me.

So i inform Nebula that i’m going to go with them, i sign the paper, i inform them that we’re moving in around the time october turns to november. This was in early september or late august.

On the 3rd of september i get the info that the hookup will be installed on the 14th of september. I inform them that this won’t be necessary, since nobody will be living there yet at that point. Turns out that i had told them “last week of october, week 39″. Turns out last week of october really is week 44, so we get that bit straightened out. The installer will appear then.

I get a new confirmation letter saying that the installer will drop by on or around the 6th of november. Fine. Dandy. Excellent service.

So on the last week of september [sic], i get a call from the installer that now he’s been on our site and done his job. Which in an ideal world would be really cool, except that he didn’t consult with me first, so that i would have been able to show up, let the guy in (he was let in by the renovation guys at the site who didn’t know better than to help a colleague) and in any way been able to tell him what i wanted to be done. Consequentially, he connected the ADSL to the upstairs phone jacks “from where i should be able to route the ADSL to my switchboard”. Which, i may add, is about five meters away from where he did his connections, and is not upstairs.

Confused and unprepared as i was, i asked him to please leave his contact information and a clear description of what he’d done. He said he’d do so.

ADSL wiring
What greeted me when i arrived at his installation was not pretty. Wires were dangling, and in a near-readable handwriting, i am informed that the ADSL is connected through the blue-and-white wire.

Well thank you very focken much. In the dangling mess, there is one blue wire connected to a red wire and a white wire connected to a yellow one. Furthermore there are three blue wires connected together and three white ones also connected together. There is not a blue-and-white wire, neither is threre a blue wire and a white wire, but a rather spectacular number of variations of the theme. Now while i can guess what’s meant by the white-and-blue wire (take one white wire and one blue, and you get a blue-and-white pair), i don’t want to be the one who blows up the DSLAM based on assumptions.

So i call Nebula the week after and explain the situation. We agree that when we really know when we’re going to move, i’d give them a ring. The (or at least, an) installer would show up and install the stuff the way i wanted. Cool.

Well then, we move. I call Nebula. Tell them we are moving. On Tursday the 1st of november, i get a text message that the installer will come on the 2nd of november. I give them a ring so we can arrange at what time the installation will take place, so that either somebody can be around or that i can leave some instructions (and hide a key somewhere). Nebula tells me they’ll contact their installation contractors who will call me rightaway.

They don’t.

On Friday the 2nd of november, they also do not show up. Or call.

Next week, on wednesday, i send Nebula a mail, explaining (all of) the above. They reply, swiftly and politely as always. Their excuse is that “we’re using contractors and sorting these things out always takes some time”, but that they’d put the thing under immediate investigation and things will turn out okay.

Lo and behold: on thursday, the contractor calls me. Turns out they want to bill me (60 €/hour) if they are going to send out an installer to do the work i’d wanted them to do in the first place, had they only bothered to find out what that work was. Since the guy on the other side of the horn didn’t sound like he would be persuaded to do what was promised (installation, no charge), we agreed that i was technically enlightened enough to be allowed to do the connections myself if i only got instructions from the installer which lines to cut and which to connect. I didn’t need ADSL upstairs. I didn’t need wired phone upstairs (or anywhere else for that matter). I just wanted the damn ADSL signal five metres away over a wire to the next room.

The contractor promises me that the installer will call me on friday.

Which he doesn’t.

Today i sent a message to Nebula outlining the above and i saw i just got an answer. Wonder what i’ll be promised this time.

(checkity check check)

They’ll relay the information to the installation contractors. Whee. So not satisfied.

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